As the Coorbiz, we evaluate your company’s customer relationship management processes and develop solutions that will help you strengthen the bond you have established with your customers by identifying your areas of development.
Within the scope of our Customer Relationship Management (CRM) Consultancy service, we examine our customers’ processes in detail, identify opportunities for sales and new customer acquisition, and ensure that they are implemented effectively. We are able to apply the following solutions according to the special needs that arise as a result of our special analysis in our consultancy service.
- Creating the CRM Strategy
- Preparation of Action Plans
- Multi-Channel Customer Management
- Customer Loyalty Management
- Database and Campaign Management
- Customer Demand and Complaint Management
- Müşteri Hizmet Kalitesi Araştırma ve Anketleri Customer Service Quality Research and Surveys
- Identifying Critical Success Factors
We invite you to take advantage of our “Customer Relationship Management (CRM) Consulting” service to identify potential development opportunities in your company and to develop customized solutions.